Does your company know what ‘effortless’ customer experience looks like? Does it form part of your CX strategy? Do you strive to provide effortless experience throughout all customer interactions?
If the answer to any of the above questions is ‘no’, fear not, we’ve got you covered!
In our latest e-book, The Art of Effortless: How Great Companies Deliver World-Class Effortless Experience, we share the secrets behind achieving effortless experience for your customers.
From a leading web development platform to a company helping businesses move to subscription-based models, these great companies fill us in on how they minimise effort in the customer journey and the brands that inspire them.
In each chapter, we provide you with some useful takeaways that will help your company in its quest to provide an effortless experience, ensuring that your customers become your greatest ambassadors.