The world’s most innovative and exciting companies have all got one thing in common – world-class customer experience. A brand new podcast from Voxpro Studios finds out exactly how they do it. This series features rare interviews with titans of customer experience. In episode one, John Moses, Head of Customer Experience at Nest Labs reveals his mission for Customer Experience.
In episode two, Chug Abramowitz, VP of Customer Support, shares how Spotify has developed a strategy that keeps 99% of their customers happy.
Other episodes include:
… or on your favourite podcast platform.