Voxpro Co-Founders, Dan and Linda Kiely, set out to completely redefine the BPO industry. Too many brands were viewing customer contacts as a necessary cost, instead of an opportunity. Voxpro ripped up the script.
The most innovative companies were beginning to realise that customers are their most precious asset; take care of them, and they’ll take care of you. Voxpro started to partner exclusively with these companies, and provide their customers with a ‘beautiful’ experience at every single contact.
Today, Voxpro is the partner-of-choice for the world’s most highly innovative and rapidly scaling technology companies in spaces like Sharing Economy, Fintech, Gaming, SaaS and IoT. We have scaled alongside our partners, providing an ever-growing range of solutions, including Customer Experience, Technical Support, Trust and Safety, Sales Funnel Management and the full spectrum of augmented services.
In 2017 the company reached a major milestone, forming a partnership with global Canadian BPO, TELUS International. This partnership has poured rocket fuel on our operations, allowing us to offer more solutions, locations and expertise than ever before.
The ‘Voxpro – powered by TELUS International’ story continues.
Voxpro and TELUS International – better together.